Thank you for visiting and shopping at www.brodieslove.com! Brodie’s Love ships all our orders via UPS & DHL (International). You will receive an email update with your tracking number once your order has shipped.
Any Wholesale Inquiries, please see bottom of this page.
Where can we ship wine?
Many states restrict or prohibit the shipment of wine, and the states that allow it are constantly changing. Unfortunately, that means we cannot ship to everyone that would like to purchase wine on our site. We do apologize for the inconvenience if your state laws prevent us from servicing your area.
We are also unable to ship orders to PO Boxes.
What products may be shipped?
Only .375ml, .500ml, and .750ml size bottles of wines can be shipped.
How do we prevent damage associated with hot or cold weather?
Please be advised we do not ship if the local temperature is 90° or above or 30° or below. Go to www.weather.com to determine if your area is safe to ship.
Weather Damage: All wines are stored in our climate-controlled warehouse, but once they leave our facility, we can no longer protect them from weather-related damage. Brodies Love is not responsible for any wines that are damaged by excessive heat or cold during the shipping process.
What's our return policy?
Due to various State Law prohibitions, all sales are FINAL (Wine and Desserts).
How do we verify your age?
All customers are required to prove that they are at least 21 years old at the time they place their first order. Normally, this is done through an online verification service as part of the checkout procedure. In the event we are unable to verify your age (for example, if you have a Canadian or other non-US address), you may submit proof of age via e-mail. Please call us for instructions on how to submit your proof.
All wines that are shipped on your behalf must be received and signed for by an adult of legal drinking age. We recommend you have your order shipped to your business address unless you are sure an adult of legal drinking age will be at your home to receive the shipment.
Processing and Delivery Times
All orders are processed within 24-48 hours. Standard shipping typically takes between 2-8 business days, for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide, and global shipping delays (such as those caused by COVID-19, holiday volumes, inclement weather, or freight congestion) may impact your estimated delivery date.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number to track your order via UPS or DHL (For International). Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.
Customs Fees and Import Taxes
Brodie’s Love is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).
Is my personal information safe? Will you share it?
Brodie’s Love has the highest respect for our customers and is firmly committed to your privacy. We do not sell any of the information provided by you during registration to any other institutions.
By registering to purchase on this website, you are automatically added to our mailing list for both e-mails and catalogs. If you wish to opt-out of our e-mail list, you may use the unsubscribe link included in every e-mail. To opt-out of either electronic or postal mailings, please contact us by mail or e-mail.
All credit card information is sent to a secure server, using encrypted data that cannot be received or deciphered by other merchants. If you are not comfortable with releasing your credit card information via our website, you may place your order by phone.
Legal Disclaimers
Many states restrict or prohibit the shipment of wine. We make no representation to the legal rights of anyone to ship or import any wines into any state. By placing an order with Brodie’s Love, the buyer acknowledges sole responsibility for the shipment of wine and other goods purchased and for determining the legality and the tax/duty consequences of having the wine shipped to him or her.
Items represented on this site constitute only an offer to sell. Even after you have placed an order online, the sale is not complete until you receive a confirmation of payment.
All orders, including orders must be paid in advance. No order will be considered complete until payment has been submitted. We accept Visa, MasterCard, Discover and American Express. All credit card data is transmitted securely.
All items shown on this website are believed to be in stock; however, because real-time data is not available, it is possible that a given item may be sold during the time between data updates. For items marked as "limited quantity," your order may be delayed while we double check our stock.
Contact Us
If you have any questions or concerns regarding your order, feel free to contact us at shipping@brodieslove.com.
Wholesale Inquiries
Wholesale prices and shipping are different than our retail prices. Any inquiries, please contact us at info@brodieslove.com
